Privacy Policy

This Privacy Statement applies to the Whakanui web site ( It does not cover any other site, or any site that we link to.

The Whakanui web site only collects personal information if you use our contact form (e.g. name, phone number and email address). This information is not passed on to a third party.

Cookies are temporarily used when adding items to the shopping cart; they do not contain any personal information and are cleared when completing an order or will be automatically removed after a period of time.


All material, text and graphics, on the Whakanui web site are copyright, and may not be reproduced in any medium without the express permission of Whakanui. Anyone wishing to reproduce material on this site should contact Whakanui for permission (Note that permission will not normally be given to duplicate textual material from this site elsewhere on the web).

External Links

This site contains links to other sites. Whakanui is not responsible for the privacy practices or the content of such Web sites.

Use of Your Information

Whakanui use the information collected from you to provide services to you. In addition to this Whakanui may use the information for one or more of the following purposes:

  1. To provide information requested by you relating to our products or services.
  2. To provide information relating to other products that may be of interest to you. This information will only be provided where you have consented to receive such information.
  3. To inform you of any changes to our website, services or goods and products.

If you have previously purchased goods or services from Whakanui we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.

Where your consent has been provided in advance Whakanui may allow selected third parties to use your data to enable them to provide you with information regarding unrelated goods and services which we believe may interest you. Where such consent has been provided it can be withdrawn by you at any time.

Storing Your Data

Whakanui is committed to ensuring that all relevant personal data that it holds regarding its customers (i.e. individuals) is processed and protected in accordance with Data Protection legislation and shall take all reasonable steps to do so in accordance with Whakanui’s Data Protection Policy.

Data Protection covers manual records, including paper, microfilm, and other media as well as those processed by information technology of any kind.

It may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. We do our upmost to ensure that all reasonable steps are taken to make sure that your data is stored securely.

Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.

Disclosing Your Information

Whakanui will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

  1. In the event that we sell any or all of our business to a buyer.
  2. Where we are legally required by law to disclose your personal information.
  3. To further fraud protection and reduce the risk of fraud.

Third Party Links

On occasion Whakanui include links to third party websites. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

Paying Online for Our Services

Whakanui do not collect or ask for any personal information on this site in relation to paying online for contracted services. If you place an order for services with Whakanui then, upon checkout, our secure payment processor, PayPal, will request details of your name, address, and contact details. These details will be made available to us so that we may fulfil your order. We do not use these details for any other purpose, and they will not be passed on, traded, or disseminated by other means.

Upon checkout, PayPal will also ask for your card/bank payment details or your PayPal login details. None of this information is made available to Whakanui, and is totally secure with PayPal.

Access to Information

In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information.

Contacting Us

Please do not hesitate to contact us regarding any matter relating to this Privacy Policy.